Henrico nursing home identified as one of the worst care facilities in the country
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A Henrico County nursing home has been identified as one of the worst long-term care facilities in the country, and is now subject to increased oversight by state and federal regulators due to a "history of serious quality issues."
Cynthia Jefferson and Sandy Patron see themselves as advocates for the seniors who live at Henrico Health and Rehabilitation Center in the county's East End.
"I start talking to some of these patients, and they start telling me these stories: how things were, how nasty their rooms were, how the food was," Jefferson said. "It's like a madhouse over there."
Their own loved ones have had experiences with the facility. Patron said her mother lived there for 100 days under Medicare insurance back in 2023.
"I went every day, she would be sitting in her poop," Patron recalled.
And Jefferson's aunt is a current resident.
"It just so happened I showed up and she was in the bathroom, and she rang the bell to come out, and the bell was just ringing. They never answer no bells. You can sit there hour, hour and a half, two hours, nobody comes," Jefferson said.
Their concerns are similar to some past findings in state health inspection reports.
Click here to continue reading on WTVR.com, a Henrico Citizen partner organization.
