Henrico neighbors say water leak went unaddressed for over a week

, and WTVR CBS 6

July 8, 2026 . 8:57 AM

1 min read

Henrico Department of Public Works sent photos to CBS 6 showing the repairs were completed before 4 p.m. July 7. (Courtesy Henrico DPW)

Neighbors on Lydell Drive in Henrico say they spent days reporting a water leak they believed was becoming a safety hazard, watching water flow into the street even after reporting the issue to the Department of Public Works.

DPW leaders say the issue was a small leak on the water service line. Repairs were made Tuesday afternoon, but families are questioning why it took so long.

Christin McPhetridge, who lives on Lydell Drive, shared video with CBS 6 showing water oozing from the street.

"It almost looked like a mini river just flowing down the road. It was very active water flow," McPhetridge said.

McPhetridge says the first signs of trouble were on June 28. By the next day, she and her boyfriend had reported what they believed was a water main break to the Department of Public Works. She says after repeated calls to county leaders, water kept flowing down the street, causing the asphalt to soften and crack.

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