AAA, Apple partner to help stranded drivers with no cell service
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AAA has announced a new partnership with Apple to provide emergency roadside service for iPhone users in remote locations. Users of the newly introduced iPhone 15 lineup, in addition to users of iPhone 14, will be able to connect to AAA for roadside assistance via satellite, even when there is no Wi-Fi or cellular service.
iPhone users requesting roadside assistance can be connected via satellite with AAA after answering a few questions to capture important details. Users will receive guidance on how to stay connected to a satellite, so that they can message with a AAA agent and get information about the status of their request.
Roadside Assistance via satellite will be available to all iPhone 15 and iPhone 14 users in the U.S. and Puerto Rico beginning Sept. 22, regardless of whether they are AAA members. Non-members will be responsible for payment upon completion of the service.
iPhone users must be located near a road to receive service; AAA does not provide off-road vehicle recovery.