Henrico tenant describes year-long battle to get security deposit back from landlord

A Henrico County woman took her landlord to court over something she believes should have been simple to handle: getting her security deposit back. CBS 6's review of public complaints and court records revealed her experience may not be unique.

Sharon Holmes said she's put in hours of work trying to get money she believed she was owed.

“It’s insane. It really is insane," Holmes said as she showed CBS 6 the pages of court filings and documented communications involving a dispute with her previous landlord. “It’s a long process. It's a frustrating process.”

She's a former tenant of Marwaha Real Estate's Highland Pointe apartment complex in Henrico County.

After her lease expired in March 2025, she expected to receive her security deposit refund or disposition notice within 45 days, as is required under the Virginia Landlord and Tenant Act.

Click here to continue reading on WTVR.com, a Henrico Citizen partner organization.