Henrico nursing home facing penalty after serious safety failures, multiple fires set at facility
Facility spokesperson says staff are "working tirelessly" to correct issues, admissions have been paused
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A Henrico County nursing home is facing regulatory enforcement action after it was cited for serious safety violations by health inspectors. The findings sparked concern for the family member of a former resident who felt improvements at the facility have not taken place fast enough.
Marlene Cox said her mother had an unpleasant experience at Glenburnie Rehabilitation and Nursing Center back in 2021. While her mom was supposed to remain at the facility for a few weeks for rehab, Cox ended up removing her after five days.
“It was an absolute nightmare," Cox recalled. “I was able to get her transferred because it was so awful, and that five days seemed like forever.”
Among her complaints, which she documented in notes, she said her mother was not getting enough attention from staff, her call bell did not work the entire time, and she was left to sit in her urine for hours without getting cleaned.
“It was hard to fathom that she had been there most of the night, laying in her own urine, because they didn't even come in to check on her to see how she was doing," Cox said.
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