Henrico Doctors' Hospital CEO avoids questions after babies injured in NICU, 94 infants infected with MRSA
Virginia Department of Health found hospital failed to protect NICU patients from abuse and neglect, while a MRSA outbreak infected 94 babies over 3 years
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Henrico Doctors' Hospital CEO Ryan Jensen declined to answer questions about multiple incidents in the hospital's neonatal intensive care unit (NICU) when approached at a recent public event.
Since January, the hospital has faced scrutiny after several babies suffered broken bones in 2023 and 2024, and a MRSA outbreak infected 94 babies over three years.
The Virginia Department of Health found the hospital failed to protect patients in its NICU from abuse and neglect. The state also determined the hospital failed to consistently implement methods to prevent and control the transmission of infections.
Families affected by these incidents have raised numerous questions about the hospital's handling of the situation.
Despite numerous email requests for an interview with CEO Ryan Jensen, hospital representatives have either declined to answer or ignored the requests.
When approached at a recent groundbreaking event for a new HDH emergency room in Scott's Addition, Jensen deflected questions about the NICU incidents.
"I'll leave that to our PR team. From our NICU standpoint, I mean, we are just happy that we are moving forward, we're good with the state, and we are open," Jensen said.
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