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AI is improving mail service in Virginia, Postal Service says

The Sandston facility has been operating at peak holiday capacity, processing over 487,000 packages in a single day last week. (Courtesy WTVR)

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The U.S. Postal Service's first holiday shipping deadline is fast approaching, and officials at the Central Virginia processing facility in Sandston are highlighting recent upgrades they say have dramatically improved mail service performance.

The Sandston facility, which processes all outgoing mail for Central Virginia, can handle up to 500,000 packages per day according to USPS spokesperson Philip Bogenberger. During a recent media tour, officials showcased technological improvements including artificial intelligence systems and two new high-speed sorting machines.

More than 600 employees work at the Sandston location, and Bogenberger emphasized that artificial intelligence and automated sorting systems are designed to support workers, not replace them.

The technology reduces physical demands on workers while increasing overall efficiency, allowing staff to focus on other tasks within the facility.


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