System upgrades affecting Henrico Alert System messaging services
Recent system upgrades may be affecting text and email messages sent to subscribers of the Henrico Alert System, the county’s free, text-based notification network that delivers bulletins regarding inclement weather and other emergency situations to wireless devices and email addresses.
County officials are encouraging users to sign into their accounts at http://www.henricoalert.org to confirm their wireless devices are registered correctly and activated. Users can reactivate devices that have been disabled in error by following instructions under the “Devices” tab.
In addition, the county is working with internet service providers to ensure that messages sent to subscribers’ email addresses are not blocked or treated as spam.
Enhancements made to county computer servers housing the Henrico Alert System may have caused subscribers’ wireless devices to be disabled inadvertently. The upgrades also may be causing internet service providers not to recognize the system and to block its messages.
Anna McRay, deputy coordinator of emergency management for Henrico, said the Henrico Alert System should be operating properly again soon. In the meantime, she advised users to check Henrico County websites – http://www.co.henrico.va.us or http://www.henricoalert.org – HCTV (Henrico County Television), Twitter accounts HenricoOEM and HenricoNews and NOAA Weather Radio for emergency information.
“We appreciate our subscribers’ patience as we make sure we have the most up-to-date technology to help keep them safe during an emergency,” she said.
Reynolds Community College will host Richmond sculptor Paul DiPasquale Sept. 28 as he shares his presentation “Art Talk, Why Art Matters” from 6 p.m. to 8 p.m. in the Conference Center Gallery of the Workforce Development and Conference Center on the Parham Road Campus, located at 1651 E. Parham Road in Richmond. This event is free and open to the public. > Read more.
The Children's Clothing Closet at Highland Springs United Methodist Church will be open Saturday, Aug. 27 and Tuesday, Aug. 30 to provide free new or nearly new children's clothing for families in need, prior to the start of the school year. The Clothing Closet will be open from 10 a.m. to noon both days. The church is located at 22 North Holly Avenue. > Read more.
Three local churches are holding events on Saturday: A Fall Veterans and Community Health Fair and Blood Drive at Antioch Baptist Church in Varina; a Fall Children’s Consignment Sale at St. Andrew’s United Methodist Church in the West End; and a Community Day event at Fair Oaks Baptist Church in Highland Springs. Two events are also planned in Henrico for history buffs: A tour of New Market Heights and a commemoration of the battle for Fort Harrison. For all our top picks this weekend, click here! > Read more.
- More News
Sep. 15, 2016Click here to read the print edition.
- More Entertainment
- More Obituaries
- More Community
- More Opinions
- More Sports