New Va. Department of Taxation website designed to help customers

The Virginia Department of Taxation introduced a new website this week designed to give taxpayers a quicker, more intuitive path to the information they need.

The site – http://www.tax.virginia.gov – features a menu-based design that guides users to what they need with a minimum of mouse clicks. Forms have been organized in a more navigable layout with additional information about each one. Improvements have been made to the search function, and important announcements and other information are now featured in a large slideshow in the center of the home page.

The major website overhaul was in response primarily to comments and suggestions received from taxpayers in surveys on the old site, along with feedback from focus groups and department employees.

“Our customers were a little frustrated and I didn’t blame them,” said Tax Commissioner Craig M. Burns. “The site needed upgrading anyway and the taxpayers who took the time to respond to surveys helped us define what the new site should look like. We now have a full-time webmaster to keep the new site current and up to the standards our customers demand.”

More taxpayers than ever, both individuals and businesses, are doing their tax-related transactions online through the department’s website, according to officials.

Last year the site received more than nine million electronic transactions, including returns filed, payments made and businesses registered – an increase of nearly 10 percent from the previous year.

All of the content on the new site has been reviewed and, in many cases, rewritten to make it easier to understand. The new site is also compatible with most browsers and electronic devices, such as mobile phones and tablets.
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Therapeutic healing


In a room labeled the garden room, a bright space with lavender-colored walls and pebble-gray chairs, art therapist Becky Jacobson might ask her patients to imagine a safe place, but she doesn’t ask them to describe it to her — she wants them to draw it.

The patients are free to draw whatever they envision, expressing themselves through their colored markers, a form of healing through art therapy.

“Some people might not feel safe anywhere because they have had hard things happening to them, and I have the background to help that person reground and feel safe in the group,” Jacobson said. > Read more.

Eight’s enough? Crowded race for 56th District develops


Following the retirement of Delegate Peter Farrell [R-56th District], a number of candidates have thrown their hats into the ring to vie for the open seat in the Virginia General Assembly district, which contains a portion of Henrico’s Far West End.

Democratic challengers include Lizzie Basch and Melissa Dart, while Republican contenders include George Goodwin, Matt Pinsker, Graven Craig, Surya Dhakar, Jay Prendergrast and John McGuire. In addition to a section of Henrico, the district also includes portions of Goochland and Spotsylvania County, as well as all of Louisa County. > Read more.

On the trail to Awareness


Twenty-five teams, composed of some 350 participants, gathered at Dorey Park in Varina April 8 for the Walk Like MADD 5k, to benefit Mothers Against Drunk Driving Virginia. The event raised more than $35,000, with more funds expected to come in through May 7. > Read more.

Leadership Metro Richmond honors St. Joseph’s Villa CEO


Leadership Metro Richmond honored St. Joseph's Villa CEO Kathleen Burke Barrett, a 2003 graduate of LMR, with its 2017 Ukrop Community Vision Award during its annual spring luncheon April 6.

The award honors a LMR member who demonstrates a purposeful vision, a sense of what needs to be done, clear articulation with concern and respect for others with demonstrated action and risk-taking. > Read more.

Glen Allen H.S. takes second in statewide economics competition

Glen Allen H.S. was among six top schools in the state to place in the 2017 Governor’s Challenge in Economics and Personal Finance.

Taught by Patricia Adams, the Glen Allen H.S. team was runner-up in the Economics division, in which teams faced off in a Quiz Bowl. > Read more.

Henrico Business Bulletin Board

April 2017
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American pianist Thomas Pandolfi will perform at 7 p.m. at The Cultural Arts Center at Glen Allen. Hear your favorite Burt Bacharach and Barry Manilow songs. Tickets are $30. For details, call 261-ARTS or visit http://www.artsglenallen.com. Full text

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