New Va. Department of Taxation website designed to help customers
The Virginia Department of Taxation introduced a new website this week designed to give taxpayers a quicker, more intuitive path to the information they need.
The site – http://www.tax.virginia.gov – features a menu-based design that guides users to what they need with a minimum of mouse clicks. Forms have been organized in a more navigable layout with additional information about each one. Improvements have been made to the search function, and important announcements and other information are now featured in a large slideshow in the center of the home page.
The major website overhaul was in response primarily to comments and suggestions received from taxpayers in surveys on the old site, along with feedback from focus groups and department employees.
“Our customers were a little frustrated and I didn’t blame them,” said Tax Commissioner Craig M. Burns. “The site needed upgrading anyway and the taxpayers who took the time to respond to surveys helped us define what the new site should look like. We now have a full-time webmaster to keep the new site current and up to the standards our customers demand.”
More taxpayers than ever, both individuals and businesses, are doing their tax-related transactions online through the department’s website, according to officials.
Last year the site received more than nine million electronic transactions, including returns filed, payments made and businesses registered – an increase of nearly 10 percent from the previous year.
All of the content on the new site has been reviewed and, in many cases, rewritten to make it easier to understand. The new site is also compatible with most browsers and electronic devices, such as mobile phones and tablets.
Canoeing and kayaking enthusiasts soon will have a new access point to the Chickahominy River. VDOT, the James River Association and Henrico County Parks and Recreation are teaming up to establish a new site in Eastern Henrico.
The James River Association negotiated the deal with VDOT to procure official access to the area located just east of I-295 on North Airport Road in Sandston. The site includes a park-and-ride commuter lot bordering the Chickahominy River and has been an unofficial launch site used by paddlers for years. > Read more.
Citizen Staff Reports 07/04/2014
Citizen Staff Reports 07/03/2014
Elgharouch was selected for his clear and demonstrated patience and for his infectious positive attitude, according to the society. > Read more.
Don’t party too hard on the Fourth because a whole weekend of fun events await! Enjoy a classy date night without the kids at James River Cellars Winery’s second annual Smoke and Vine Festival. Another date night option is at the Richmond Funny Bone, where comedian April Macie will perform all weekend. The kids have their own options this weekend as well. Choose from storytime at Tuckahoe and Twin Hickory libraries or family-oriented karaoke at Aunt Sarah’s Pancake House – I hear they have hits from Disney’s “Frozen.” For all our top picks this weekend, click here! > Read more.
This weekend has something for everyone in your family – whether it’s improv comedy with ComedySportz or West End Comedy, or an inspirational concert from the Ezibu Muntu African Dance Company! Families will also enjoy music, games and crafts at Hidden Creek Park or reading to a therapy dog at Glen Allen Library. For all our top picks this weekend, click here! > Read more.
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CalendarVisit Belmont Recreation Center, 1600 Hilliard Rd., on the third Tuesday of the month for “Old Time” music. This jam session (acoustic only) will be held from 7 p.m. to… Full text