New Va. Department of Taxation website designed to help customers
The Virginia Department of Taxation introduced a new website this week designed to give taxpayers a quicker, more intuitive path to the information they need.
The site – http://www.tax.virginia.gov – features a menu-based design that guides users to what they need with a minimum of mouse clicks. Forms have been organized in a more navigable layout with additional information about each one. Improvements have been made to the search function, and important announcements and other information are now featured in a large slideshow in the center of the home page.
The major website overhaul was in response primarily to comments and suggestions received from taxpayers in surveys on the old site, along with feedback from focus groups and department employees.
“Our customers were a little frustrated and I didn’t blame them,” said Tax Commissioner Craig M. Burns. “The site needed upgrading anyway and the taxpayers who took the time to respond to surveys helped us define what the new site should look like. We now have a full-time webmaster to keep the new site current and up to the standards our customers demand.”
More taxpayers than ever, both individuals and businesses, are doing their tax-related transactions online through the department’s website, according to officials.
Last year the site received more than nine million electronic transactions, including returns filed, payments made and businesses registered – an increase of nearly 10 percent from the previous year.
All of the content on the new site has been reviewed and, in many cases, rewritten to make it easier to understand. The new site is also compatible with most browsers and electronic devices, such as mobile phones and tablets.
Citizen Staff Reports 02/19/2015
In total, 240 amateur golfers will compete in Florida. > Read more.
The Henrico Police Athletic League (PAL) held its Sixth Annual Awards Banquet Feb. 5 at The Cultural Arts Center of Glen Allen, celebrating accomplishments of 2014 and recognizing outstanding contributions to the organization. Henrico County Juvenile Domestic Court Judge Denis Soden served as master of ceremonies and former Harlem Globetrotter Melvin Adams served as keynote speaker.
Among the 2014 honorees were Richmond International Raceway (Significant Supporter), Richmond Strikers Soccer Club (Significant Supporter), Henrico County Schools-Pupil Transportation (Summer Camp Supporter), Bruce Richardson, Jr. (Youth of the Year), Sandra Williams (Volunteer of the Year), Thomas Williams (Employee of the Year), Mikki Pleasants (Board Member of the Year), and Michelle Sheehan (Police Officer of the Year). > Read more.
The program is designed as a fun and uplifting event for single mothers that is designed to provide support, new friendships, encouragement and motivation. Each event will include weekly prizes and giveaways. > Read more.
For our Top 10 calendar events this weekend, click here! > Read more.
The Henrico County Division of Recreation and Parks has some great activities planned this weekend. The Eastern Henrico Recreation Center will host “Generation Z – Let it Snow;” an Introduction to Fencing workshop; and “Art Sparks in the Park.” On Sunday, the Henrico Hiking Club – designed to offer a beginner hiking experience for participants with little to no previous experience at different local parks – will meet at Crump Park. The Cultural Arts Center at Glen Allen is also busy this weekend – hosting Jeffery Broussard & The Creole Cowboys tonight and the 6th annual Bluegrass Marathon Jam tomorrow. For all our top picks this weekend, click here! > Read more.
- More News
Feb. 19, 2015Click here to read the print edition.
- More Entertainment
- More Obituaries
- More Community
- More Opinions
- More Sports
ClassifiedsDONATE YOUR CAR, TRUCK OR BOAT TO HERITAGE FOR THE BLIND. Free 3 Day Vacation, Tax Deductible, Free Towing, All Paperwork Taken Care Of. 888-617-1682
CalendarHATTheatre, 1124 Westbriar Dr., will present “The Whale” Feb. 27 to March 8. The play tells the story of Charlie, who, driven by grief to a state of morbid obesity,… Full text