Henrico County VA

New Va. Department of Taxation website designed to help customers

The Virginia Department of Taxation introduced a new website this week designed to give taxpayers a quicker, more intuitive path to the information they need.

The site – http://www.tax.virginia.gov – features a menu-based design that guides users to what they need with a minimum of mouse clicks. Forms have been organized in a more navigable layout with additional information about each one. Improvements have been made to the search function, and important announcements and other information are now featured in a large slideshow in the center of the home page.

The major website overhaul was in response primarily to comments and suggestions received from taxpayers in surveys on the old site, along with feedback from focus groups and department employees.

“Our customers were a little frustrated and I didn’t blame them,” said Tax Commissioner Craig M. Burns. “The site needed upgrading anyway and the taxpayers who took the time to respond to surveys helped us define what the new site should look like. We now have a full-time webmaster to keep the new site current and up to the standards our customers demand.”

More taxpayers than ever, both individuals and businesses, are doing their tax-related transactions online through the department’s website, according to officials.

Last year the site received more than nine million electronic transactions, including returns filed, payments made and businesses registered – an increase of nearly 10 percent from the previous year.

All of the content on the new site has been reviewed and, in many cases, rewritten to make it easier to understand. The new site is also compatible with most browsers and electronic devices, such as mobile phones and tablets.
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Varina Ruritans honor police, fire officials and community members

The Varina Ruritan Club celebrated its 80th anniversary with a banquet Nov. 10, during which it presented several annual awards, including Policeman of the Year – to Henrico Officer Aaron M. Lancaster (top) – and Firefighter of the Year – to Julian T. Lipscomb (second from top).

The club also received a plaque from the Henrico Division of Fire (third from top) expressing the division's appreciation for the club and its support of fire prevention programs. > Read more.

The Rink to open at WBV Nov. 14

The grand opening of The Rink outdoor ice skating rink at West Broad Village will be held Saturday, Nov. 14, beginning at 11 a.m. with skating and family activities. At 4 p.m., grand opening festivities – featuring exhibitions of ice sculpting, ice skating and cheering, as well as fire pits, costumed characters, and food vendors – will begin. Skating costs are $8 for children and $10 for adults, with $4 skate rentals available. Parking is free. The Rink is located at 3939 Duckling Drive, Glen Allen. For details, visit http://www.Facebook.com/TheRinkWBV > Read more.

Restaurant watch

Find out how your favorite dining establishments fared during their most recent inspections by the Virginia Department of Health. > Read more.


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