County implementing ‘Code Red’ emergency alert system
Henrico County is implementing a new multi-faceted alert system that will warn residents of emergencies faster than its current system while saving the county about $50,000 a year.
The “Code Red” system, operated by a private company, will be able to send warning messages by phone, text and e-mail countywide or to specific groups of residents in certain geographic areas as warranted, Fire Chief Anthony McDowell told the Board of Supervisors during a work session Nov. 27.
The system will cost Henrico about $53,000 annually – about half of the $102,000 the county had been paying to maintain its existing system each year. Henrico officials have been operating the current system internally since 2007, using county data servers, phone lines and employee time to send phone, text and e-mail alerts as weather and public safety events necessitated, McDowell said.
But the system was becoming costly and inefficient. It had just about outgrown its four servers, which would have necessitated the purchase of new servers at a cost of about $30,000, he said. And reverse 911 calls could take hours to send out to all 132,000 land lines in the county because only 23 lines were available for use (down from 46 originally).
By contracting with Emergency Communications Network, LLC, those problems will be eliminated, McDowell said. The company will host all information on its servers in Florida, with three backup systems in place in other states. Phone calls and text and e-mail alerts will be sent out immediately through dedicated channels, ensuring that the county’s messages won’t have to wait in a queue behind those from other participating jurisdictions.
The Code Red system is able to distribute 50,000 30-second phone messages each hour, McDowell said, meaning that it could contact every Henrico landline in about two and-a-half hours.
Phone messages will only be sent in cases of actual emergencies – such as the potential of life-threatening weather events or when a dangerous criminal is believed to be in the area, County Manager Virgil Hazelett told the board.
Text and e-mail alerts – which citizens must register to receive – may cover a broader range of events, including non-emergency information about traffic, for example. Anyone may opt into the system by registering a phone number or e-mail address at http://www.henricoalert.org.
Henrico officials are hopeful that the Code Red system will be able to identify emergency phone calls as coming from “Henrico Emergency” so that recipients are more likely to answer. But even if they don’t answer, the system will leave its entire message on voice mail, or recipients can dial the number back to hear the message, McDowell said.
The Code Red system uses a database of phone numbers filtered through Verizon’s list of all landlines in the county, so that it will know to call only one number at a business or residence, for example. The system does not include phone numbers established through online providers such as Vonage, but citizens also will be able to opt their phone numbers into the system if they choose.
Code Red also offers a smartphone app for a one-time fee of $5.99 that will provide emergency alerts from any of its participating jurisdictions nationwide, so that a person who travels to another state, for example, could be alerted to emergencies there.
Twenty-five other Virginia localities already use the Code Red system, McDowell said. In Henrico, it will be administered through the Division of Fire and Office of Emergency Management, though other county officials may have the ability to distribute messages.
Holman Middle School student Victoria Nguyen recently was named Miss Virginia American Coed Junior Teen after competing in the Miss Virginia American Coed pageant in Williamsburg. She was the youngest competitor in her division. Nguyen now will advance to represent Virginia at the 2015 Miss American Junior Teen Pageant at Walt Disney World in Florida in November. > Read more.
Companion Extraordinaire Home Care and Skilled Services will be honoring veterans and current military members May 14 at 11 a.m. The event will take place at 5311 Lakeside Avenue.
Companion Extraordinaire dedicated a hall in its new Lakeside office as a “Wall of Honor” and will be presenting 13 military service men and women with certificates as well as placing their service photos on the wall.
> Read more.
Public vote open through Friday to select winner
Citizen Staff Reports
Henrico resident Haley Malloy is one of three national finalists for a $10,000 scholarship, whose winner will be determined by the vote of the public.
Malloy is a finalist for The Goddard School Anthony A. Martino Scholarship, which is open annually to any high school junior or senior who graduated from a Goddard School pre-kindergarten or kindergarten program. Applicants are evaluated based upon the work ethic and perseverance they have demonstrated – two key characteristics of Martino, the founder of the Goddard School franchise system. > Read more.
Music lovers unite! There are several great concerts this weekend beginning with Innsbrook After Hours who will be kicking off their 30th season with Foreigner, Lee Brice, and Rusted Root & The Wailers. The Richmond Women’s Chorus will present “Let Freedom Sing” at the Henrico Theatre tonight; The Taters will perform tomorrow at The Tin Pan; and the Richmond Choral Society will present “Sentimental Journey III” on Sunday at the Henrico Theatre. For all our top picks this weekend, click here! > Read more.
Disneynature’s ‘Monkey Kingdom’ is its strongest yet
“Did you know monkeys could swim?” asks Tina Fey in Monkey Kingdom. While she’s asking, a toque macaque (a two foot-long monkey with red-white fur and great hair) breast-strokes under the surface of a pond, yanking out lily pad flowers by her teeth and dragging them ashore to munch later.
Turns out monkeys can swim. And slide down telephone poles. And do the thing from Flashdance where you bring down a cascade of water on your head and shake it off in slow-motion.
All will happen in Monkey Kingdom, the eighth film in nine years from Disneynature, Disney’s wildlife documentary outlet. > Read more.
Relax this holiday weekend with Fridays Uncorked at Southern Season – taste wines from the Roman Empire! Or at James River Cellars who is hosting “Experience Virginia” – sample Virginia wine, beer, cider and mead. And what goes better with wine than strawberries – an annual tradition in Varina, the Gallmeyer Farms’ Strawberry Fields Festival is tomorrow. Other fun happenings this weekend include: “A Little Princess” at The Cultural Arts Center at Glen Allen; weekly dance at American Legion Post 125; and National Theatre Live’s “Man and Superman” at the University of Richmond. For all our top picks this weekend, click here! > Read more.
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CalendarInnsbrook After Hours will present Michael McDonald at 6 p.m. Gates open at 5 p.m. Tickets are $15 to $99. All proceeds from the concert series benefit two nonprofit foundations… Full text