County implementing ‘Code Red’ emergency alert system
Henrico County is implementing a new multi-faceted alert system that will warn residents of emergencies faster than its current system while saving the county about $50,000 a year.
The “Code Red” system, operated by a private company, will be able to send warning messages by phone, text and e-mail countywide or to specific groups of residents in certain geographic areas as warranted, Fire Chief Anthony McDowell told the Board of Supervisors during a work session Nov. 27.
The system will cost Henrico about $53,000 annually – about half of the $102,000 the county had been paying to maintain its existing system each year. Henrico officials have been operating the current system internally since 2007, using county data servers, phone lines and employee time to send phone, text and e-mail alerts as weather and public safety events necessitated, McDowell said.
But the system was becoming costly and inefficient. It had just about outgrown its four servers, which would have necessitated the purchase of new servers at a cost of about $30,000, he said. And reverse 911 calls could take hours to send out to all 132,000 land lines in the county because only 23 lines were available for use (down from 46 originally).
By contracting with Emergency Communications Network, LLC, those problems will be eliminated, McDowell said. The company will host all information on its servers in Florida, with three backup systems in place in other states. Phone calls and text and e-mail alerts will be sent out immediately through dedicated channels, ensuring that the county’s messages won’t have to wait in a queue behind those from other participating jurisdictions.
The Code Red system is able to distribute 50,000 30-second phone messages each hour, McDowell said, meaning that it could contact every Henrico landline in about two and-a-half hours.
Phone messages will only be sent in cases of actual emergencies – such as the potential of life-threatening weather events or when a dangerous criminal is believed to be in the area, County Manager Virgil Hazelett told the board.
Text and e-mail alerts – which citizens must register to receive – may cover a broader range of events, including non-emergency information about traffic, for example. Anyone may opt into the system by registering a phone number or e-mail address at http://www.henricoalert.org.
Henrico officials are hopeful that the Code Red system will be able to identify emergency phone calls as coming from “Henrico Emergency” so that recipients are more likely to answer. But even if they don’t answer, the system will leave its entire message on voice mail, or recipients can dial the number back to hear the message, McDowell said.
The Code Red system uses a database of phone numbers filtered through Verizon’s list of all landlines in the county, so that it will know to call only one number at a business or residence, for example. The system does not include phone numbers established through online providers such as Vonage, but citizens also will be able to opt their phone numbers into the system if they choose.
Code Red also offers a smartphone app for a one-time fee of $5.99 that will provide emergency alerts from any of its participating jurisdictions nationwide, so that a person who travels to another state, for example, could be alerted to emergencies there.
Twenty-five other Virginia localities already use the Code Red system, McDowell said. In Henrico, it will be administered through the Division of Fire and Office of Emergency Management, though other county officials may have the ability to distribute messages.
Citizen Staff Reports 12/03/2013
The region's two premier youth soccer organizations – the Richmond Kickers and Richmond Strikers – have partnered to create Richmond United, a cost-free U.S. Soccer Development Academy program designed to serve the most talented players in the region. The arrangement marks the first time in U.S. Soccer Development Academy history that two member clubs have united their respective Academy programs.
Slated to begin play in the fall of 2014, Richmond United will field U13/14, U15/16 and U17/18 U.S. Soccer Development Academy teams. The teams will train and play home games at two of the top soccer specific complexes in the nation, Ukrop Park and Striker Park. > Read more.
Photo by Roger Walk for the Henrico Citizen 11/24/2013
Henricus Historical Park has a new, messy guest. Eleanor, a rare five-month-old Tamworth pig, was donated this month to the Chesterfield park by the Chesterfield County Farm Bureau as part of an effort to enhance the living history museum's partnership with the Virginia Foundation for Agriculture in the Classroom. Eleanor and her livestock pig and goat neighbors at the park will be a special attraction for the schoolchildren and others who visit the Henricus Historical Park. Eventually, she will triple from her current 150-pound weight and grow to about two feet tall. > Read more.
Members of Triangle II, a community service club at Hermitage High School, braved the elements Nov. 16 to serve as a spirit team at the Richmond Marathon, providing half-marathoners with cheers, motivational signs and shouts of encouragement as they ran through Bryan Park. > Read more.
The new AMC television series “TURN” is currently being filmed in and around Richmond, and casting officials are seeking background actors to appear on screen.
“The background actors are profoundly important to the filmmaking process,” said Erica Arvold, casting director. “The show takes place during the Revolutionary War, and background actors contribute to the atmosphere of that era.” > Read more.
American Tap Room’s new Willow Lawn location offers breath-taking atmosphere, but average dishes
On a rare warm night in late November, the newly opened American Tap Room was, to my surprise, bright and packed with guests – many eating outside.
I didn’t have a clue what to expect from this unheard-of restaurant in an unexpected spot – right in the heart of Willow Lawn. I came to learn it’s not unheard of; it’s a restaurant chain out of Northern Virginia.
“It definitely improves the look of Willow Lawn,” said my friend, who ventured to the new spot with me on a Monday night for dinner one week after the restaurant opened. > Read more.
Free Birds offers some giggles, but more eye-rolling
Thanksgiving season is upon us – a time for friends, family, and recklessly indulgent overeating. As we settle into our annual turkey-induced food coma, there’s no better time to take in a festive holiday film. And Free Birds, for better or worse, has the distinguished honor of being one of the only Thanksgiving-themed movies currently on the market.
The film stars Owen Wilson and Woody Harrelson as Reggie and Jake, two turkeys who can’t stand the Thanksgiving tradition of watching their neighbors be plucked and served for dinner. > Read more.
- More Henrico News