FAQs

Does the Henrico Citizen publish a print edition?
Yes, the Henrico Citizen newspaper is published 24 times a year – on the first and third Thursdays of each month.

Where can I pick up a copy of the print edition?
The Henrico Citizen is a free publication and is available at more than 120 locations throughout the county and region. For the full list, click here.

How long has the Citizen been in existence?
The Henrico Citizen was founded in 2001 and published its first issue Sept. 20, 2001.

Who owns the paper?
The Henrico Citizen was founded and is owned and operated by T3 Media, LLC.

Do you publish any other newspapers?
No, the Henrico Citizen is the only newspaper published by T3 Media, LLC.

Does the Henrico Citizen have Twitter or Facebook accounts?
Yes, you may friend us on Facebook here and follow us on Twitter here.

How can I submit news items, news tips, article ideas or letters to the editor to you?
You may e-mail these items to us at
.(JavaScript must be enabled to view this email address) or click here to submit them through our website.

How do I submit my event listing to you?
You may e-mail your events to us at
.(JavaScript must be enabled to view this email address) or click here to submit them through our website.

Can I fax information to you?
Yes; our fax number is (804) 577-1230.

How can I place a classified ad?
You may submit a classified (text only) advertisement to us by clicking here. You must first register as a user (free) before you are able to submit your ad. You may also e-mail your text to us at .(JavaScript must be enabled to view this email address). Once we have received your ad through e-mail or the website, you will be contacted with a price quote.

Can I subscribe to the Henrico Citizen print edition?
Yes; we offer paid subscriptions by U.S. Mail for $20 for one year (24 issues) or $36 for two years (48 issues). To order, please e-mail us at .(JavaScript must be enabled to view this email address) or call (804) 262-1700.

How can I learn more about display advertising in the Henrico Citizen or on HenricoCitizen.com?
To receive a copy of our media kit, which outlines our print, online and e-mail newsletter display advertising rates, please e-mail .(JavaScript must be enabled to view this email address)

What forms of payment do you accept?
We accept payment by cash, check, Visa, Mastercard and American Express.

How many weeks before an event should I submit it to you?
Because we publish only twice each month, we recommend submitting your events as early as possible to ensure they appear at least once in print. Ideally, we would like to receive submissions 45-60 days prior to the date of the event.

I submitted an event but it didn't appear in print. Why not?
We receive numerous events each month and are unable to publish each one. We attempt to publish a wide variety of event notices from various organizations, giving preference to those that take place in Henrico and have a wide-reaching appeal to our readers. If your event was not included, we may have received it too late or simply lacked available space to include it this time. We do make every effort to include as many events as possible in our online calendar of events, which you may view here.

What other items may I submit to you?
We accept submissions of births, engagements, weddings, anniversaries, business announcements, church and religion news and events, personal milestones, school news, reunions, youth sports and achievement news and other community news of interest. You may also submit photographs to us as well. These items may be submitted to us by e-mail at .(JavaScript must be enabled to view this email address) or through our website here.

How can I purchase reprints of photos or pages?
We offer a number of published and unpublished photos for sale, as well as page reprints. You may view them and order items by clicking here.

How can I obtain a copy of a back issue?
We have a limited number of back issues available for sale for $2 apiece. Please contact our office at (804) 262-1700 or e-mail .(JavaScript must be enabled to view this email address) to learn if the issue you want is available.

Do you accept freelance articles or other unsolicited columns?
If you are interested in writing freelance articles for the Henrico Citizen, please contact Publisher Tom Lappas at .(JavaScript must be enabled to view this email address). At this time we do not publish unsolicited columns or articles.

How can I sign up to receive your twice-weekly e-mail news updates?
You may submit your e-mail address to us here or by e-mailing .(JavaScript must be enabled to view this email address) to request that you be added to the distribution list for our e-mail news updates.